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We've been getting that same error with the Peregrine software and ADVANTIS VAN for years. We dial out six times a day and probably get the error 1 in 25 attempts. We usually give the job a retry, if that does not work we reset the modem. I suspect it is the VAN not answering. -----Original Message----- From: rob@dekko.com [mailto:rob@dekko.com] Sent: Tuesday, November 19, 2002 12:29 PM To: midrange-l@midrange.com Subject: Peregrine EDI software and trouble shooting a line. Normally the Peregrine software, (or whatever their nom du jour is), works fine. But lately we've been having an issue with recurring errors during communications. Sometimes it works; sometimes it doesn't. A sample is: CPA5902: Controller CN2196BSC not contacted. Call out request failed. (C R) Any suggested problem handling steps? Replace the modem? Change some configuration settings in the line and/or controller descriptions? Replace the phone line? Problem at remote end (GEIS)? Rob Berendt -- at http://archive.midrange.com/midrange-l.
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