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John,
I'd second the post from Steven Ryan we get the same thing occasionally and
get through it by repeating exactly the procedure he outlined. I'm glad it
isn't just us!
Cheers,
Jenny M
-----Original Message-----
From: steven.ryan@denso.com.au
[mailto:steven.ryan@denso.com.au]
Sent: 12 September 2002 04:04
To: midrange-l@midrange.com
Subject: Re: Spool File to Remote Outq "Stuck"
John
This seems to be a 'feature' of remote printing. We get
this from
time-to-time, more often on large prints.
My usual activities are
1. End the remote writer with an *IMMED
2. Tell the remote user to turn off printer, count to 5,
turn back on.
Wait until their printer is ready
3. Start the remote writer
After 15-30 seconds, things usually start chugging through.
"John P. Walsh"
<john_walsh@icdc.co To:
<midrange-l@midrange.com>
m> cc: "Sgt.
John Walsh"
Sent by:
<jwalsh@haverfordpolice.org>
midrange-l-admin@mi Subject:
Spool File to Remote Outq "Stuck"
drange.com
12/09/02 12:36
Please respond to
midrange-l
I have an app that generates a spool file that is routed to
a remote
location. There are a number of files waiting to print but
are not doing
so.
There are a total of five similarly configured remote
locations. Four of
the five are receiving their files. My 400 is attached to
my lan. On the
lan there are modem/routers that are configured to maintain
a connection
(via dialup) to a similar device at th the remote location.
At the other
end there is a print server and printer.
The outq is up and running indicating a status of RLS
similar to the other
four working ones. The first spool file shows a status of
SND; the
following files show a status of RDY. I can ping and telnet
into the
modem/routers. I can also ping and access the print server
remotely to do
diagnostics and successfully send a test page to the
printer.
It seems there is sometype of problem with the first spool
file. I can't
change it nor can I delete it. The only action I can do on
it is to hold
it
and then release it at which point it returns to a SND
status.
Is there a way to get rid of this file. I am hoping that if
i did so the
other files would then print. The only thing I can think of
at this point
is to endtcp and re-start it.
John Walsh
jwalsh@haverfordpolice.org
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