Re: OS400 release levels

Rob,

"User" would have been a better term.  But yes, IBM maintenance (support,
software subscription) was the implied "customer" relationship.   It's these
users who are likely to be upgrading the OS according to IBM's support
schedule.    I've assumed this is the largest group of users, but I could be
wrong.

James's list is what I was looking for.   A V3R7 spike is not too
surprising, but 30% is big.  Only makes me wonder what a larger sampling
would reveal.  Something IBM has likely tracked.

It's probably too much work, but it would be interesting if David Gibbs
could setup some general surveys on his website.

Keith



----- Original Message -----
From: <rob@dekko.com>
To: <midrange-l@midrange.com>
Sent: Friday, September 06, 2002 12:21 PM
Subject: Re: OS400 release levels


> This is a multipart message in MIME format.
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> [ Picked text/plain from multipart/alternative ]
> What makes these persons 'customers'?  The fact that they pay maintenance
> on existing software?  Or are they contracting you to make modifications
> and perform services?  Someone running V3R7 isn't really buying any new
> packages, are they?
> I am not knocking the first two sources of income - put's meat on the
> table.
>
> Rob Berendt
> --
> "They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety."
> Benjamin Franklin
>
>
>
>
> James Rich <james@eaerich.com>
> Sent by: midrange-l-admin@midrange.com
> 09/06/2002 11:45 AM
> Please respond to midrange-l
>
>
>         To:     midrange-l@midrange.com
>         cc:
>         Fax to:
>         Subject:        Re: OS400 release levels
>
>
> On Thu, 5 Sep 2002, Keith Carpenter wrote:
>
> > I'd guess most customers are at V4R5 or higher so as to retain IBM
> support,
> > But there are always those running older hardware or whom didn't upgrade
> for
> > various reasons (time, cost...). The real question is what percentage of
> the
> > customer base do each of these older releases represent ?
>
> Of our customers and us we have:
>
> 20% at V5R1
> 10% at V4R4
> 20% at V4R3
> 10% at V4R2
> 10% at V4R1
> 30% at V3R7
>
> James Rich
>
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