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David

David Gibbs wrote:

> Folks:
>
> We've got a 400 in our UK office that is having a bit of a problem ... we
> don't have a support contract on it.
>
> Is it possible to get Time & Materials support on a system in the UK?  I'm
> pretty sure it's possible in the US, but our UK office is being told no.
>
> 'course, I could be wrong about getting T&M support in the US ... never
> having had to do it (always have had some sort of a support contract).
>
> david
>

I am pretty sure that you can do still do this - the number to call is

0 8705 500900 from within the UK or

44 8705 500900 from the USA

and say that you wish to place a hardware maintenance call for the AS/400

It used to work.

Best wishes

Rob
________________________________________________________

Erros plc

44 (0) 1844 239 339

http://www.erros.co.uk - The AS/400 Neural Database for the Internet

_________________________________________________________




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