Re: Vary On Sessions

["Paul Nelson" <p_nelson-br@xxxxxxxxxxxx>]

Hector,

Most frequently, it's due to the PC user ending his CA session the same way
he'd end a PC program, namely by clicking the X in the top right corner
before returning to a sign on screen. Do your PC users have device names
configured for their CA sessions? If one of these sessions terminates
abnormally, the device will frequently end up in the varied off status. You
may want to consider changing the CA configurations to remove specific
device names and let the system create its own QPA*** names on the fly. Of
course, you will also need to look at the system value for the number of
devices you'll allow the system to create.

Other clients of mine require specific device names. In that case, I have a
little CL program that runs in the job scheduler to vary on any device that
is varied off.

Most importantly, try to educate your users that they need to see a sign on
screen before they click the X or they shut off the power to their device.
Tell them that you'll charge them for getting them back on line :-))

Paul Nelson
Braxton-Reed, Inc.
630-327-8665 Cell
708-923-7354 Home
pnelson@braxton-reed.com
----- Original Message -----
From: "Hector Sanchez" <hsanchez@driscollchildrens.org>
To: <midrange-l@midrange.com>
Sent: Thursday, June 13, 2002 9:49 AM
Subject: Vary On Sessions


> I am relatively new to the AS400.  I have working here about 1 year and
have learned a lot.  Our help desk gets many calls to vary on sessions for
individuals.  As a matter of fact, it is the number one reason by far, that
employees call the help desk for.  We would like to reduce that number.  Why
do terminals/PCs get varied off to begin with?  And is there a way to reduce
or eliminate the number of vary offs?  Any help would be greatly
appreciated.
>
> Hector Sanchez
> Programmer
> Driscoll Childrens Hospital
> (361) 694-4176
>
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