Communication problem

[steven.donnellan@xxxxxxxxxxxxxxx]

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We have a modem which dials in to the BACS network here in the UK.  It is
now not connecting and I get the following message on QSYSOPR;
Message ID . . . . . . :   CPA5877       Severity . . . . . . . :   99
Message type . . . . . :   Inquiry
Date sent  . . . . . . :   17/05/02      Time sent  . . . . . . : 11:56:50

Message . . . . :   Contact not successful on controller BACS. Internal
syst
  failure. (C R)
Cause . . . . . :   The system cannot establish contact with controller
BACS
Recovery  . . . :   Do one of the following:
    -- Type C to cancel recovery and to inform any applications that are
  waiting for an operation that the recovery has been canceled.
    -- Type R to try the operation one more time.
    If the problem continues, press F14 to run problem analysis. In
addition
  try varying the controller off and then on again using the Vary
  Configuration (VRYCFG) command.
Possible choices for replying to message . . . . . . . . . . . . . . . :
  C -- Cancel.
  R -- Try again one more time.
Technical description . . . . . . . . :   The exchange identifier (XID) is

  *NOID. The error code is X'42001274': Internal system failure. The X.25

  cause code is: *N (X.25 cause code not specified). The X.25 diagnostic
code
  is: *N (SNA: X.25 diagnostic code not specified), (CCITT/ISO: X.25
  diagnostic code not specified).
    For more information on XIDs, see Systems Network Architecture
Formats,
  GA27-3136.
    For more information on X.25 cause codes and diagnostic codes, see the

  X.25 Network Support book, SC41-5405.

Another application that uses the same modem is generating 'Controller not
contacted' messages.
I changed the modem over so that our ECS line pointed to it.  Sent a test
service request to IBM and
it worked!
Any suggestions



Steven Donnellan
AS/400 Systems Manager
IBM Certified Specialist - AS/400 Professional Operator
Simon Jersey Ltd

http://www.simonjersey.com

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