RE: Service and Support - Part II

[rob@xxxxxxxxx]

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Dumb question Joe, but after they leave the factory, aren't they all used?
 And if they have to replace a drive, doesn't the serial number of the
drive change regardless of the source - new IBM or used IBM?  I think that
is the most significant - stick with IBM drives.

Here's a scary question.  Will IBM take the machine back from lease if it
is not under IBM maintenance?  YEARS ago if we sold an old machine, and it
was not under maintenance, we would have to pay an IBMer to come out here
and bless the machine that it was certifiable for maintenance.  Supposedly
this was to stop people from loading a machine with bad drives and sending
it back.  Honestly the last time I had to deal with reselling was some old
S/36's years ago.  I am out of most of that kind of chores here at work
now.  And at that time we would resell to numerous brokers, and were using
third party maintenance.

Rob Berendt
--
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin




"Joe Pluta" <joepluta@PlutaBrothers.com>
Sent by: midrange-l-admin@midrange.com
04/08/2002 01:23 PM
Please respond to midrange-l


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        Subject:        RE: Service and Support - Part II


> From: Dan Bale
>
> Joe, maybe I've missed this, but if you end up having to shell
> out for a new drive, wouldn't you be better off replacing with a
> used working drive?  Don't know what the used market is like for
> that part, but I'd think you'd save a good chunk...

Problem is, Dan, it's a leased machine.  What would IBM say about getting
a
machine back with a used drive in it?

Joe

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