RE: V5R1 Install Changes

["Urbanek, Marty" <Marty_Urbanek@xxxxxxxxxxxx>]

EXACTLY!!! This is how I know that these InfoCenter people do not actually
have to use their (*#&^$@_ product in real situations. They do not seem to
comprehend that when you're in the middle of an install/upgrade, you do not
need the additional headache/exposure of all these other dependencies they
have introduced, such as a PC, network, internet, and web server. In some
companies (I'm not saying ours ;-)) there can be a tremendous amount of
bureacracy (aka delay) in trying to get some other group to respond to a
network or PC problem during your Friday night install.

Printing everything in advance is what I did last time, and making sure the
InfoCenter CD is handy. This reduces the network vulnerabilities, but it is
still inferior to having the printed manual like the "old days." Plus the
fact that having to identify and print everything you MIGHT need is a
tremendous waste of time, when they could just put the info in the manual
like before.

I do not look forward to the day when there is no Software Installation
manual at all. That is not going to be a happy day ...

-Marty

__--__--

Date: 20 Mar 2002 18:37:48 -0800
To: midrange-l@midrange.com
From: thomas@inorbit.com
Subject: RE: V5R1 Install Changes
Reply-To: midrange-l@midrange.com

...

"Ease-of-use" in an upgrade/install has to include 'availability'. If I hav=
e an upgrade weekend scheduled and start at 8 PM Friday evening only to fin=
d out that there's a network problem somewhere between Seattle and San Fran=
cisco and that problem is stopping me from accessing the documentation, I'm=
 not gonna be happy. If I can't access them when I need them, there's troub=
le.

Okay, sure, I can prepare ahead of time and follow every link that I think =
might be appropriate and print every thing I find. I suppose that'd do it.

Hey! I could search Infocenter for 'upgrade instructions' and print off all=
 the listed documents! Yeah, that's the ticket...

Tom Liotta