RE: Where is APAR?

["Andy Nolen-Parkhouse" <aparkhouse@xxxxxxxxxxxx>]

Jim,

I don't know whether IBM sent you anything or not.  The APAR's are found
in a database at the URL below:

http://www-912.ibm.com/supporthome.nsf/document/10000035

I have pasted the APAR text below.  It seems to be a request for more
information:

Regards,
Andy Nolen-Parkhouse

*** Last Updated 07/17/00 ***
Thank you for using ECS regarding a problem you are experiencing
with your AS/400. At this time, we have no reported
problems matching your description.
If you wish to pursue this problem further,
please collect the following information for analysis:
APAR Data Library
   * APAR data may be saved by  doing the following:
      WRKPRB PRBID(xxxxxxxxx)enter, Option 8, Option 30 -
       enter,then Option 1 and select:
         - History log
         - Program Temporary Fixes
         - Error logs in the correct time range
         - VLIC log entries in correct time range
         - Problem log entries in correct time range.
  * Press enter and save APAR library.
  * Do a SAVLIB to save the data to tape.
  * Provide any additional symptoms associated with
    this failure.
.
Please contact your Software Service Provider for
further mailing intructions.
.
Thank you.

> -----Original Message-----
> From: midrange-l-admin@midrange.com
[mailto:midrange-l-admin@midrange.com]
> On Behalf Of Jim Langston
> Sent: Monday, January 28, 2002 3:07 PM
> To: 'midrange-l@midrange.com'
> Subject: Where is APAR?
>
> Our SMTP server has been crashing periodically, so I went into the
QSYSOPR
> log and found a message that QTMMCUTL had failed with a software
problem.
> I
> worked with the problem, and sent service request to IBM.  In return I
got
> an APAR.  I went back and got the status of the request which said it
had
> sent a fix to the customer (me).
>
> Where do I find this APAR?  It is II12302 but I don't know where to
find
> APARs on my system.  it was for 5722TC1, but I see no new PTFs for
that.
>
> Did IBM send me a fix?  If so, where do I find it?  If not, what do I
need
> to do?
>
> Any help is appreciated,
>
> Regards,
>
> Jim Langston
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