Kudos to IBM (Was: Assistance with missing OS/400 CD required)

["Simon Coulter" <shc@xxxxxxxxxxxxxxxxx>]

To All,

My thanks to those of you who contacted me with suggestions.  As I
mentioned earlier, two US IBMers contacted me regarding this problem.

Marijeanne Swift (Technical Resolution Manager, ESG Quality and AS/400,
iSeries Customer Satisfaction) and Bob Worlton have been solving this
problem for me.

Marijeanne has informed me that they are creating the missing CD (and
providing PASE too!) and I should receive them shortly.  I am a very happy
camper!  These IBMers have certainly done more than I expected and have
shown that Customer Satisfaction is not just a buzz-phrase.  I greatly
appreciate their efforts.

Regards,
Simon Coulter.

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