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Dave, Sometimes the users close their client access by clicking the ‘X’ button in stead of logging off properly. Users are users. To eliminate the above problem, follow the link below and download the file named "ConfExit.exe" http://www-1.ibm.com/servers/eserver/iseries/clientaccess/cadownld.htm <http://www-1.ibm.com/servers/eserver/iseries/clientaccess/cadownld.htm> If you are running Express there is a check box somewhere in the properties which provides the same functionality as the above download. This will not “reset” the user but it will give them a second chance when they inadvertently click the “X” button to close the session without logging off. Maybe this will eliminate some of the occurrences. Hope this helps, Barb
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