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Rob & Al work for competitors in the same industry. 3 people full time managing something that should manage itself ... that we install, and if there is a new requirement, the end user just takes a menu option & fills in a field to say to start using this or that feature according to rules based software, confirms for me that our industry is not yet ready to get the advantages promised by e-commerce & the problems are with the industry customers, not with the technological state-of-art a bit reminiscent of ERP & CRM, where many many big companies spend lots of bucks trying to install & totally screw it up because a high level of management thinks of these things as being technical solutions where it does not matter what the humans do, when in fact what the humans do are the major cost drivers to the whole idea. MacWheel99@aol.com (Alister Wm Macintyre) (Al Mac) BPCS 405 CD Manager / Programmer @ Global Wire Technologies Incorporated http://www.globalwiretechnologies.com = new name same quality wire engineering company: fax # 812-424-6838
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