Basic PM/400 is free in the US if you have hardware service from IBM. Al Al Barsa, Jr. Barsa Consulting Group, LLC 400>390 914-251-1234 914-251-9406 fax http://www.barsaconsulting.com http://www.taatool.com gcrane@johansonmfg. com To: email@example.com Sent by: cc: midrange-l-admin@mi Subject: Re: Interactive Response Time drange.com 12/13/01 12:31 PM Please respond to midrange-l register for PM400 and have IBM send you the graphs. Cost????? firstname.lastname@example.org on 12/13/2001 11:11:07 AM Please respond to email@example.com To: firstname.lastname@example.org cc: (bcc: Gail L Crane/Johanson/JMC) Subject: Interactive Response Time I have been asked to come up with a plan so that no user will ever have to wait more than 30 seconds for an AS/400 interactive response. The request (from the company president) was based on a completely out-of-context observation of one user who had to wait 2 minutes for a response to one particular screen on one occurrence. The president's intent is good, he just does not know what he is asking for. Because I don't believe his request can be or should be satisfied as he worded it, I am planning to reshape it into an initiative to monitor both average and longest response times, set goals (not guarantees) for both, be able to explain exceptions, and propose a series of solutions that are most cost effective. I will report this to him on a monthly basis. Sounds pretty noble, huh? Just for the record, Ops Navigator shows that throughout the day our average response time is normally under 2 seconds, and often under 1 second. We are running JDE World on a 730 dual processor. I am sure there are hundreds of ways to approach this (bigger processor, more memory, more disks, better management of file sizes, better scheduling of batch jobs, LPAR(?), separate test box, programming changes, yada, yada, yada.). Here is my question (finally). Other than pulling out the Performance Tuning manuals, is there a quicker/easier/better way to approach this? Remember, my goal is to develop meaningful performance measures and be able to identify solutions to performance problems. Thanks. Phil _______________________________________________ This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/midrange-l or email: MIDRANGE-Lemail@example.com Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l. _______________________________________________ This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@midrange.com To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/cgi-bin/listinfo/midrange-l or email: MIDRANGE-Lfirstname.lastname@example.org Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.