RE: Are you risking termination of software support if you instal l OV /400 over V5R1?

Sorry- I had meant to forward this response to our client.

-----Original Message-----
From: Horan, Patrice
Sent: Thursday, November 29, 2001 12:12 PM
To: 'midrange-l@midrange.com'
Subject: RE: Are you risking termination of software support if you
instal l OV /400 over V5R1?


This is from the author of the article published in the Midrange 400
newsletter

-----Original Message-----
From: Shannon O'Donnell [mailto:orion@auburnctnet.com]
Sent: Thursday, November 29, 2001 12:14 PM
To: midrange-l@midrange.com
Subject: Re: Are you risking termination of software support if you
install OV /400 over V5R1?


Reponses inline:


----- Original Message -----
From: <barsa@barsaconsulting.com>
To: <midrange-l@midrange.com>
Sent: Thursday, November 29, 2001 11:52 AM
Subject: Re: Are you risking termination of software support if you install
OV /400 over V5R1?


>
> My information about OV/400 is as follows:
>
> 1).  When you install V5R1, OV gets automatically deleted if it's
installed
> already.

This is true.

> 2).  OV/400 will not "install" on a V5R1 system with RSTLICPGM.

OV/400 will install with a RSTLICPGM if you have previously saved it with
SAVLICPGM.  You will first have to turn off Signature Checking to get it to
install.

> 3).  You could theoretically do a SAVOBJ/SAVLIB of the necessary parts of
> the system so that you could do a restore afterwards.  The OV/400 product
> would not be known to the system as a licensed program at that point.

OV/400 shows up on the Licensed Programs list when you install it as shown
above.

> 4).  Some of the underlying APIs that are necessary to support OV/400 no
> longer work or are supported.

Many APIs do still work (calendaring is a notable exception!). However,
there's no guarantee that the very next PTF you put on your system won't
disable them. It's not a risk worth taking for any type of mission critical
application.


> 5).  I do not think that it is reasonable for IBM to pull software support
> because you pave a particular piece of software installed.
>

I totally agree.  What kind of knucklehead voids an automobile warranty just
because you hung a pair of fuzzy dice from the rearview mirror?  GEEZ!




> Al
>
> Al Barsa, Jr.
> Barsa Consulting Group, LLC
>
> 400>390
>
> 914-251-1234
> 914-251-9406 fax
>
> http://www.barsaconsulting.com
> http://www.taatool.com
>
>
>
>
>
>
>                     "Horan, Patrice"
>                     <PHoran@friedmancor       To:
"'midrange-l@midrange.com'" <midrange-l@midrange.com>
>                     p.com>                    cc:
>                     Sent by:                  Subject:     Are you risking
termination of software support if you
>                     midrange-l-admin@mi        install OV  /400 over V5R1?
>                     drange.com
>
>
>                     11/29/01 11:43 AM
>                     Please respond to
>                     midrange-l
>
>
>
>
>
>
> One of our clients plans to upgrade to V5R1 and install OV/400 over it.
>
> Comtech told this client that one of their customers had installed OV/400
> over V5R1. The customer contacted IBM software support about V5R1
problems.
> IBM asked if they had installed OV/400. The customer said yes, and IBM
> immediately terminated their software support.
>
>
> I thought installing OV400 "at your own risk" meant that if you had
> problems, you couldn't expect IBM to help fix them. I would have expected
> IBM to tell the customer to call back if the problems still existed after
> removing OV/400.
>
>
> So exactly what is at risk should they install OV/400 over V5R1?
>
>
>
>
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>
>
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list
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