Re: Are you risking termination of software support if you install OV /400over V5R1?

With all due respect, and not to demean you at all, but when you say
<snip>
5).  I do not think that it is reasonable for IBM to pull software support
because you pave a particular piece of software installed.

Al
<endsnip>

Does IBM care what you think?  The terminology is based on a phrase, and on
a word.  If you could replace 'I do not think that it is' with 'It is not'
and 'reasonable' with 'legal' than maybe IBM would care.

For example.  At one time fax/400 would not support the sending of a
telephone number on the TSI information if you used certain hardware - the
modem.  Then I sent in a legal document which specified that you HAD to
send this information - chapter and verse.  The fix came out damn quick.
That was good work on the part of our legal department to find that law.

Rob Berendt

==================
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin



                    barsa@barsaconsulti
                    ng.com                    To:     midrange-l@midrange.com
                    Sent by:                  cc:
                    midrange-l-admin@mi       Fax to:
                    drange.com                Subject:     Re: Are you risking 
termination of software support if you
                                               install OV  /400 over V5R1?

                    11/29/2001 12:52 PM
                    Please respond to
                    midrange-l







My information about OV/400 is as follows:

1).  When you install V5R1, OV gets automatically deleted if it's installed
already.
2).  OV/400 will not "install" on a V5R1 system with RSTLICPGM.
3).  You could theoretically do a SAVOBJ/SAVLIB of the necessary parts of
the system so that you could do a restore afterwards.  The OV/400 product
would not be known to the system as a licensed program at that point.
4).  Some of the underlying APIs that are necessary to support OV/400 no
longer work or are supported.
5).  I do not think that it is reasonable for IBM to pull software support
because you pave a particular piece of software installed.

Al

Al Barsa, Jr.
Barsa Consulting Group, LLC

400>390

914-251-1234
914-251-9406 fax

http://www.barsaconsulting.com
http://www.taatool.com






                    "Horan, Patrice"
                    <PHoran@friedmancor       To:
"'midrange-l@midrange.com'" <midrange-l@midrange.com>
                    p.com>                    cc:
                    Sent by:                  Subject:     Are you risking
termination of software support if you
                    midrange-l-admin@mi        install OV  /400 over V5R1?
                    drange.com


                    11/29/01 11:43 AM
                    Please respond to
                    midrange-l






One of our clients plans to upgrade to V5R1 and install OV/400 over it.

Comtech told this client that one of their customers had installed OV/400
over V5R1. The customer contacted IBM software support about V5R1 problems.
IBM asked if they had installed OV/400. The customer said yes, and IBM
immediately terminated their software support.


I thought installing OV400 "at your own risk" meant that if you had
problems, you couldn't expect IBM to help fix them. I would have expected
IBM to tell the customer to call back if the problems still existed after
removing OV/400.


So exactly what is at risk should they install OV/400 over V5R1?




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