RE: Are you risking termination of software support if you install OV /400 over V5R1?

["MCPARTLAND, Stan" <stanley.mcpartland@xxxxxxxxxx>]

Have your client's legal department review their support contract before
they do anything.  I wouldn't install any withdrawn IBM product without a
written addendum to my support contract detailing what impact the product
will have on my support.  I haven't looked at a support contract, but I
wouldn't be surprised if there is a clause that terminates the contract in
the situation you describe.

-----Original Message-----
From: Horan, Patrice [mailto:PHoran@friedmancorp.com]
Sent: Thursday, 29 November, 2001 8:44 AM
To: 'midrange-l@midrange.com'
Subject: Are you risking termination of software support if you install
OV /400 over V5R1?


One of our clients plans to upgrade to V5R1 and install OV/400 over it.

Comtech told this client that one of their customers had installed OV/400
over V5R1. The customer contacted IBM software support about V5R1 problems.
IBM asked if they had installed OV/400. The customer said yes, and IBM
immediately terminated their software support.


I thought installing OV400 "at your own risk" meant that if you had
problems, you couldn't expect IBM to help fix them. I would have expected
IBM to tell the customer to call back if the problems still existed after
removing OV/400.


So exactly what is at risk should they install OV/400 over V5R1?