Fujitsu takes it in the shorts

Not long ago we refitted many of our plants to use Fujitsu phone switches.
Even enlarged a room to hold one  of their switches.  Had to make the room
look pretty so Fujitsu could demo their switches (we got a deal).  I think
we had the largest install east of the Mississippi.  Now Fujitsu is pulling
out of the North American phone switch market.  We are replacing all of
these switches (talk about a SERIOUS chunk of change!).

The problem is that we've purchased the isdn card for our 400 and are
trying to get the Dedicated Fax for iSeries working with inbound calls.  We
can get it to work except we cannot get the routing digits.  And with 1,000
phone numbers and 800+ Notes seats we don't want to route these manually.
Fujitsu said that this would work months ago.  Now they are thinking we
might need a hardware upgrade, or wait for the next release.  Gee, I'm
holding my breath on that one.

We outsource our phone support.  We have a Sprint person on site 8x5.  This
person, and IBM, have been in communication with the Fujitsu people.

Rob Berendt

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"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
Benjamin Franklin