Re: Jeff's tape drive problems...

[Don <dr2@xxxxxxxxxxxx>]

Yeah,

I saw that but What's got me confused is that every time I've bought used
equiptment (and I've bought alot!), all I had to do is get a CE in to cert
it for maint and it became part of my record.

I never had the need to get any 3rd party involvement after certification,
which, according to your original posting :), it would appear you had at
least a year ago...:)

Don in the swamp...

----

On Tue, 30 Oct 2001, Jeff Crosby wrote:

> Don wrote:
>
> > Did you ask IBM as to why you HAD to get a bizneeze partner involved?
> >
> > It would seem that the problem is between you and IBM....
>
> Bought it used from a business partner (not Sirius).  It was still new
> enough that it was under warranty for another year.  Then it was to go
> on IBM maintenance.  As my original post said:
>
> >  I
> > inform her I have a 3-page document on IBM letterhead signed by IBM
> > employee Sean Williams and dated October 20, 1999 that says this exact
> > 3570 model B02 tape drive S/N xxxx8 is move to customer 2501412, which
> > is my company.  It also says full maintenance will begin when the
> > warranty expires.
>
> I didn't _have_ to get a business partner involved.  I did for the
> following reason (also in my original post):
>
> > 4) We have received no maintenance invoices because when we got our 270
> > box last January, we rolled everything (specifically including this tape
> > drive) into that financing so we get 1 bill per month.  This all seemed
> > good.  I didn't expect any separate invoices for maintenance.
>
> The reasons I chose this business partner are:
>
>   1) Sales rep is an ex IBM employee of 20+ years.  (Left IBM
>      because of the pension plan fiasco).
>   2) His experience at IBM was as both an SE and a sales rep.
>   3) I have known him these 20+ years and he is a straight shooter,
>      which I demand.
>
> --
> -Jeff
>
> New email address: jlcrosby@dilgardfoods.com
>
> The opinions expressed are my own and not necessarily
> the opinion of my company.  Unless I say so.
>
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