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<snip> We discovered a strange phenomenon - we charge half as much for our product which is more capable than the competitors - but we find that prospects then assume our product isn't as good, or we wouldn't charge less for it. The problem is that when people don't know the brand, they use price as a predictor of value. So much for being a nice guy. <endsnip> Years ago we purchased a major accounting package. They were close to another package but we chose them because the other package wasn't good enough to justify the huge disparity in price. Our vendor shortly raised their price to increase sales. We told them if they had tried that with us we would have went with the other company. Rob Berendt ================== "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." Benjamin Franklin
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