RE: DASD problems

["Joe Pluta" <joepluta@xxxxxxxxxxxxxxxxx>]

Okay, now I'm getting a disk problem.  In fact, I have been getting them
since early July when I had a power outage, but I'm new at the system
adminstration thing, and never saw the message.  Evidently, I got the
following:

Message ID . . . . . . :   CPPEA05
Date sent  . . . . . . :   07/09/01      Time sent  . . . . . . :   16:14:22

Message . . . . :   *Attention*  Contact your hardware service provider.

Cause . . . . . :   Internal analysis of an exception indicates that data
  protection facilities have been lost due to a permanent failure.
Recovery  . . . :   It is recommended that you contact your hardware service
  provider to have failing item 07N3185 serviced, failure to do so could
  result in a loss of system availability. Actions should be taken now to
save
  system data as a precaution.
    Report the problem to your hardware service provider.
Technical description . . . . . . . . :   LIC Exception Analysis

There were several other errors as well pertaining to hardware problems.
Since then, I've been getting the following message:

One or more device parity protected units still not fully operational.

Checking the status with OpsNav, I see that I have four 6.4GB 6717-0074
drives that are functioning, but "unprotected", while I have a single 8.6GB
6717-0070 that is "failed".

I'm not sure how parity works - do you assign one drive as the parity drive
and it protects up to X other drives?  If so, can I somehow assign one of my
current drives as a parity drive and have it protect the others until I get
the failed drive replaced (I'm only at 33% DASD utilization, so I have
plenty of room)?

This is a leased machine, so I have to figure out who to call for hardware
replacement, but that's a different issue.

Joe Pluta

> -----Original Message-----
> From: owner-midrange-l@midrange.com
> [mailto:owner-midrange-l@midrange.com]On Behalf Of Cyndi Bradberry
> Sent: Wednesday, August 01, 2001 11:46 AM
> To: 'MIDRANGE-L@midrange.com'
> Subject: RE: DASD problems
>
>
> Thanks Dan and Pete.
> I did a finger faux paux when I asked for the PTF. After using the number
> you gave, I was able to find it on our system. Is there anyway of
> looking to
> see if we were having problems before the PTF was applied ? It was applied
> temporary status on 7/26/01. I'm just curious if there was a problem
> sneaking up on us.
> Cyndi
> Idaho
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