2771 Internal Modem Problems

[Neil Palmer <neilp@xxxxxxxxxxx>]

Anyone else having trouble with this new Internal modem ?
We have a customer who uses it for dial-out ISP connection.  Every few 
weeks we get this:
TCP8464    Information             30    20/07/01   08:30:35   QTOCUTIL  
QSYS        *STMT    QTOCPPCM     QSYS 
                                     From module . . . . . . . . : 
QTOCMSGH 
                                     From procedure  . . . . . . : 
send_msg_q 
                                     Statement . . . . . . . . . :   679   
 
                                     To module . . . . . . . . . : 
QTOCPPCM 
                                     To procedure  . . . . . . . : 
call_setup__9CM_globalFv 
                                     Statement . . . . . . . . . :   1610  
 
                                     Message . . . . :   Call Setup to 
communication line QPPPCMN01 failed, Reason 
                                       Code 255.   
                                     Cause . . . . . :   A Call Setup 
operation to communication line QPPPCMN01 
                                       failed with Reason Code 255. 
(Of course reason code 255 is not listed in the details - it seems to 
apparently mean "I don't have a clue what's wrong")
Any further attempt to dial out results in the same error message..

As this is an Internal modem, you can't reset the useless thing by a power 
off/on - and it's on the MFIOP of a small model 270 so you can't vary on 
with IOP Reset, so to reset the modem you have to IPL the system !
So - internal modems (an idea from the PC world) now mean you have to 
treat your 400 like a PC and reboot it when the modem locks.
But I guess that's progress, eh !   :-(


...Neil


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