RE: Disk Failure -- MIDRANGE-L

Neil, Al & all other parties,

I agree with Chuck, GREAT idea, Neil.  I would like to add my .02 worth:

There's going to be a knee-jerk reaction that Mr. Breisacher is
grandstanding, in making this offer.  That was my first reaction when I saw
the "Importance High" exclamation point.

But then I thought, why NOT take it at face value?  Can still keep an eye
out for grandstanding.  The extent that Mr. Breisacher is, in fact, trying
to promote BCC will be pretty apparent as this issue works it's way out.

But if Mr. Breisacher is NOT promoting BCC and NOT trying to disparage IBM,
then it would be extremely short-sited to refuse his offer of help.

I don't know if BCC Technologies signed up as a member of iSeries Nation or
not.  Even if they didn't, IMHO that's a technicality that isn't worth
splitting hairs over.  They are, indisputably, a member of the iSeries
Community.  Mr. Breisacher certainly _appears_ to be genuine.

Why not see if he can help solve a problem that effects the Community?  I'd
try to help, but my expertise in disk drives quite limited.  I can tell when
they're working or they're not working.  But that's about the extent of my
knowledge...;-)

JMHO.

jt


-----Original Message-----
From: owner-midrange-l@midrange.com
[mailto:owner-midrange-l@midrange.com]On Behalf Of David Breisacher
Sent: Tuesday, July 10, 2001 2:38 PM
To: 'MIDRANGE-L@midrange.com'
Subject: RE: Disk Failure
Importance: High


Al & all other parties concerned about iSeries disk -

My name is David Breisacher and I am the CEO/Chairman of BCC Technologies.
Before I comment on any IBM disk failures I must let everyone know that my
company manufacturers disk for the iSeries. My comments here are not
intended to promote BCC nor disparage IBM. I must also point out that I am a
strong advocate of IBM technology since we deal with the IBM Information
Technology Group.

So what is going on with all these failing disk? You may all be surprised to
find out that the answer is less simple than just pinpointing a serial
number list of drives?

Before any concise answer can be formulated we must address some obvious
questions.

1. Could the failing drive be rebuilt or was a new drive required? This will
help us determine if the problem is software or hardware related.
2. Was the replaced drive an Ultrastar XP, 2XP, 18XP, 9LZX, 18LZX, or 36LZX
drive?
3. What was the capacity of the drive?
4. Where was the drive located within the iSeries bus?
5. What was the RAID parity (4 or 8 drive) configuration?
6. Was RAID or Mirroring being utilized?
7. What SCSI IOP was being utilized?
8. What was the iSeries model and OS400 level?
9. What was your last CUM level, hiper, and individual disk related ptf
apply date?

Please send me answers to any of these questions and I'll give you my
opinions. I have to run into a meeting so that's all for now.


Regards,


David Breisacher
BCC Technologies, Inc.

Contact Information
15331 Barranca Parkway
Irvine, CA 92618 - USA
949.453.7600 x 37 - Phone
949.510.3283 - Mobile
949.453.7601 - Fax
http://www.bcctech.com
dbreisacher@bcctech.com


-----Original Message-----
From: barsa@barsaconsulting.com [mailto:barsa@barsaconsulting.com]
Sent: Tuesday, July 10, 2001 8:26 AM
To: Glenn Ericson
Cc: Bob Buchanan; Cyndi Bradberry; Dwayne Lindner; Larry Bolhuis;
MIDRANGE-L@midrange.com
Subject: RE: Disk Failure



I'm trying to do that, but IBM is not being very cooperative with details.
Apparently all of the "suspect" drives were built in Singapore.

Al

Al Barsa, Jr.
Barsa Consulting Group, LLC

400>390

914-251-1234
914-251-9406 fax

http://www.barsaconsulting.com
http://www.taatool.com







                    Glenn Ericson

                    <Glenn-Ericso        To:     <MIDRANGE-L@midrange.com>

                    n@att.net>           cc:     Cyndi Bradberry
<CyndiB@IHFA.ORG>, Larry Bolhuis
                                         <lbolhuis@arbsol.com>, Bob Buchanan
<BobbyB@camstar.com>, Dwayne Lindner
                    07/10/01
<Dwayne.Lindner@writ.wesfarmers.com.au>, <barsa@barsaconsulting.com >
                    11:00 AM             Subject:     RE: Disk Failure









Is it possible to narrow it  down to some manufacturing /ship/install date
window?
Just  to get an idea of the scope of the exposure and if there is an END
DATE yet?

Al When were your  manufactured/shipped?

At 08:24 AM 07/10/2001 -0600, Cyndi Bradberry wrote:
     Hi,
     I have looked at an IBM website that says the 6717's are 8.58GB / 10K
     rpm.
     Are these the disks you refer to ? We have ten in our new (to us) 730.
     Should I be worried ?
                   Size
      Unit  Type    (M)
         1  6717   8589
         2  6717   7516
         3  6717   8589
         4  6717   7516
         5  6717   7516
         6  6717   7516
         7  6717   7516
         8  6717   7516
         9  6717   7516
        10  6717   7516

     Cyndi


Glenn
________________________
Glenn Ericson,
Phoenix Consulting LLC ,  New York , NY USA
Ph.(718)898 9805  Fx .(718)446 1150
mailto:Glenn-Ericson@att.net
__________________________



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