Re: IBM, Is this a ripoff or what?

["Jim Franz" <franz400@xxxxxxxxxxxx>]

We had quite a discussion about Support Line several months ago. I'm
one who is very much in favor of it. If I was running any Net.Data, Web,
Client Access, Netserver, Websphere...would not run without support.
 (maybe a vanilla rpg system with no pc's). We live in an age where you only
get what you pay for. I don't mean this harshly, but I do have no sympathy
for companies running unsupported releases. The cost of doing business
should include running a supported system. I have clients that do this, and
some that don't, and try & make it real clear the decision THEY made.
In this area, just like backup & recovery, in-action or doing nothing is a
decision in itself.
where do you draw the line in supporting old stuff? I think Rochester has
been good to provide fixes for unsupported release "when they can". They
have not always said no.
<i'm going to hide now...>
jim








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