Re: Callpath gets the axe....

[DAsmussen@xxxxxxx]

Lorne,

My outrage over CallPath ended _YEARS_ ago.  I'm one of those people that 
thought "IBM still _SELLS_ that?".  I worked for an agent firm that spent 
literally thousands of dollars on hardware (including a ROLM phone system) 
and software with IBM's promise of "numerous sales".  IBM gave us absolutely 
nothing in return (other than the "Don't Hang Up" video, which I think I 
still have around here somewhere).  Shortly after this, IBM dropped the agent 
program altogether.

We all know of the poor advertising of the AS/400 by IBM.  If IBM's _vendors_ 
cannot trust them, why should their _customers_?  BTW, have you reviewed your 
invoices from IBM lately?

Regards!

Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-mail:  DAsmussen@aol.com

"You may have to fight a battle more than once to win it." -- Margaret 
Thatcher

In a message dated 6/22/01 11:30:05 AM US Eastern Standard Time, 
lgs@aiccorp.com writes:

> Is nobody else outraged about this?  Customers bought into IBM's
>  marketing which told us that this is a great solution for us (which it
>  is). We spend tens of thousands of dollars developing applications to
>  run our call centres using this product.  These are mission-critical
>  applications for many businesses.  And then, out of the blue (so to
>  speak) comes an announcement like this.
>  
>  "Oh sorry, we're not interested in supporting this product any more
>  because it really doesn't mesh with our focus du jour (ie "The
>  Internet").  What 's that? You say there are other things going on
>  besides the WWW? Not in IBM land."
>  
>  This just reinforces the old saying.  Play ball with IBM and they will
>  stick the bat up your ***.
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