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  • Subject: Re: QINTACTITV & QINACTMSGQ
  • From: MacWheel99@xxxxxxx
  • Date: Thu, 14 Jun 2001 12:12:38 EDT

> From: James_Johnson@berryplastics.com
>  
>  We would like to remove inactive users from our system.  These inactive
>  users can cause our JDE sleeper jobs to hang.  We are investigating setting
>  the system value QINTACTIV = 180 minutes and QINACTMSGQ = ENDJOB.   Is
>  anyone ending user jobs with this approach?  Are there any problems with
>  implementing QINTACTIV and QINACTMSGQ.  

I realize this might not be much help but

We have inexpensive twinax stations all over our factory floors in support of 
factory workers looking up inventory (where is it) & shop order (what's what) 
& bill structure (what does it go into) information on demand.  We also have 
people who leave their work station abandoned in the middle of BPCS & away 
they go ... I set our values such that there was enough time for people to go 
to lunch & find their work station still on when they return & not much 
longer ... 90 minutes.

It depends on the nature of your software.  

Have you studied it sufficiently to find out if someone starts an update job, 
then gets distracted, and forgets about it, then inactive terminates it, will 
the data base need any repairs?

For example, BPCS uses a Busy Flag to lock out other people involved in 
updating customer orders.  Our customer service department people typically 
have several sessions "active" concurrently, but could forget one of them for 
1/2 the day.  If we "inactive" ended such a session, the Busy Flag would 
never get reset, adding to our support burden.

Does JD Edwards have similar problems if you end session of someone who was 
inactive but in middle of an update program?

If user at work station,that was deactivated, signs mack on - do they really 
return to where job left off, or does software have to be written in advance 
to take advantage of that feature?  And is it?

Is there some program you can schedule to run at regular intervals to 
identify any hung programs & what is causing them to hang & send details to a 
particular message queue?

Al Macintyre
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