• Subject: hypothetical ibm hardware support question
  • From: "Steve Richter" <srichter@xxxxxxxxxxxxx>
  • Date: Thu, 26 Apr 2001 11:35:34 -0400

if a hypothetical as400 model 150 will not boot
 
and its owner signs up for ibm hardware support for a minimum 3 months at a cost of $300,
 
and 1 week into the support contract reports to ibm that the covered model 150 will not boot.
 
how possible is it that the ibm support person will determine that the problem first occured months ago?
 
and would the support person know or care that the system was not covered by hardware support when the problem first occured?
 
and, this is still all hypothetical, would the person who owns the 150 be brought to justice before the authorities at ibm and be made to pay the full price for the service call?
 
hypothetical thanks in advance,
Steve Richter
 
 
 
 

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