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  • Subject: Re: California Software
  • From: "James W. Kilgore" <eMail@xxxxxxxxxxxxxxxxxxx>
  • Date: Sat, 21 Apr 2001 06:38:32 -0700
  • Organization: Progressive Data Systems, Inc.

This is a much more professional resolution to a customer situation. 
I'm glad to hear that CS came around.  Maybe next time they'll do this
as the first offer.

D.BALE@handleman.com wrote:
> 
> I think its important that I point out that Fran posted the solution she got
> from CS earlier this week to the list. 
<<snip>>
> CS finally did do Fran right, and I personally thought she got a pretty good
> deal in the end.  CS is sending her a newer version of Baby400 that does not
> require the dongle.  Her only cost is to send the broken dongle back to CS.
>
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