• Subject: RE: SHODDY California Software
  • From: D.BALE@xxxxxxxxxxxxx
  • Date: Thu, 12 Apr 2001 09:45:00 -0400

Fran, this was the PERFECT forum to discuss this.

Yeah, I'm glad you brought California Software's SHODDY business practices to
light, Fran.  No doubt you saved OTHER POTENTIAL CUSTOMERS from making the
same mistake you did, buying from a company that CAN'T TREAT ITS CUSTOMERS THE
RIGHT WAY.

Dan Bale
IT - AS/400
Handleman Company
248-362-4400  Ext. 4952
D.Bale@Handleman.com
  Quiquid latine dictum sit altum viditur.
  (Whatever is said in Latin seems profound.)

-------------------------- Original Message --------------------------
They won't replace a defective dongle?  That's low.  Tell them that your
discussing their failure to stand behind their products on the midrange-l
list and I think they are wrong.

Get an AS/400  timeshare account from ediconsulting.com or netshare400.com
and get a full blown AS/400 for playing around, and not some knockoff
product that breaks down because of a dongle.


Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527
  -----Original Message-----
  From: owner-midrange-l@midrange.com
[mailto:owner-midrange-l@midrange.com]On Behalf Of Fran Denoncourt
  Sent: Wednesday, April 11, 2001 8:44 PM
  To: midrange-l@midrange.com
  Subject:


  If this is the wrong forum, please let me know.
  Has anyone had experience with California Software's Baby400? I bought a
version a few years back that required a dongle. Haven't used it a whole
lot - just between contracts.
  Tried it two weeks ago and apparently the dongle quit working. I contacted
CA and got a quick turnaround from a sales rep who stated that he would give
me a 'free' upgrade if I paid $2,400 for the annual maintenance - which I
had never bothered with.
  My response was that I thought that was pretty steep for a small piece of
hardware. (hey don't use dongles anymore.)
  Bottom line, I have software I cannot use because the hardware doesn't
work and they won't replace it....unless I come up with $2,400.
  Is there a similar product that gives a PC the look and feel of an AS/400.
I just want it for messing around between contracts.
  Again, my apologies if this is the wrong forum.
  Thanks,
  Fran Denoncourt

  fran_denoncourt@mindspring.com
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