• Subject: RE: microsoft 99.9999
  • From: "Walden H. Leverich" <WaldenL@xxxxxxxxxxxxxxx>
  • Date: Wed, 24 Jan 2001 15:41:28 -0500

OK, I hate to be the one to defend MS here but it looks and smells like the
servers are up and running. The problem is that incorrect DNS data was
entered into the system and propagated to all the MS DNS servers. Incorrect
data entry is a human problem and I've never found a human with 99.999%
uptime. 

If my web servers were on AS/400s, my DNS servers on AS/400s and my
applications were on AS/400s and someone entered incorrect DNS information
then I'd be dead in the water too.

Now, we won't discuss the change control -- or lack thereof -- that allowed
this incorrect information to make it's way into the system.

-Walden


-----Original Message-----
From: Jim Franz [mailto:franz400@triad.rr.com]
Sent: Wednesday, January 24, 2001 7:21 AM
To: MIDRANGE-L@midrange.com
Subject: microsoft 99.9999


after the last few days of Microsoft's print/tv ad campaign about 99.999%
reliability, I decided to check out the details of the story.
At 7am est this morning http://www.microsoft.com/ site was "not available".
Anybody know-is it the power, a hack, or did they return to the 94% uptime?
BTW- that 99.999 is based on a lot of premium server hardware, and seems to
be based only on a few selected customers, not the general population.
jim
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