Re: Disk Problems

["Mike Shaw" <mshaw@xxxxxxxxxxxxxx>]

John,

Best advise is to get a service call in and let the CE take a look.  A
component in one of the disk units or the IOP may need to be replaced.  Get
it dealt with while  you still have options available.

Are there any entries in the Product Activity Log (use STRSST to see PAL
entries) for magnetic media?  That is one of the first places the CE will
go.

Regards,

Mike Shaw
Senior AS/400 Tech Support
North American Mortgage
Santa Rosa, CA


----- Original Message -----
Subject: Disk Problems


> When I run wrkdsksts and press F11 to display storage use all 5 units
> show up as
>
> TYPE = DPY
> STATUS = DEGRADED
>
> We are on V4R4  Model 170
>
> I have determined that this means a decrease in performance has occurred
> because a component that is not critical has failed.
>
> From another source DEGRADED may mean that the IOP Cache Has failed.
>
> WRKHDWRSC shows everything (that I can see) as "operational"
>
> Anybody seen this.
>
> What's the next area to look at.
>
> TIA
>
> John Hall
> Home Sales Co.
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