Re:

Eons ago when we relocated our HQ, and moved our S/36 5360, and IBM hooking 
it up, there was a problem with hard drive one & IBM could not run 
diagnostics because the security was on the hard drive that we could not get 
to.  Apparently there is a way for IBM maintenance to circumvent security, 
but they needed a letter from a high mucky muck of the customer computer on 
their letter head to have permission to do this.  Fortunately my boss was 
present when this problem was discovered & he qualified & also we still had 
an old manual typewriter, but I think his PC was available.  I do not know if 
AS/400 same kind of reality.

MacWheel99@aol.com (Alister Wm Macintyre) (Al Mac)

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