IBM's documentation at fault? (was Connecting CA Express via Internet to AS/400)

[Buck Calabro <buck.calabro@xxxxxxxxxxxxxxxxx>]

Gary Kuznitz  wrote:

>> I'm getting an error from CA CWBC01003 - Winsock error, function
>> returned 10060 that says:  "The address used for the AS/400 system was
>> found, but connection to the AS/400 system failed.  Make sure TCP/IP
>> has been started on that AS/400 system, and that the host servers have
-snip-

>> I have been waiting for IBM for 33years to put enough information in
>> the error messages for someone to be able to follow a cookbook recipe
>> to fix a problem.  Will it ever happen?  -snip-

>Thanks to all of you I figured it out.
>
>In WinRoute Settings, Interface Table, clicking on the 
>ethernet adapter and 

Doesn't IBM deserve an apology?  Send in the response card at the back of
your favourite TCP/IP manual and suggest that the documentation people add
some text pointing to intervening network elements causing this particular
problem.  They do listen!  Create a FAQ for your company that will help the
next person.  (I'm trying to maintain a positive outlook these days!)

I think I've learnt several things from the various TCP/IP threads:
1) What I know about twinax is virtually meaningless in the TCP/IP world
2) Despite 22+ years as a midranger, I am a TCP/IP novice
3) As a novice, I need coursework and practical experience
4) IBM, WinRoute, Sysco, etc. manuals are not a substitute for experience
5) If Reading the Manual isn't good enough, I'm about to get some experience
6) Experience really is a Good Thing no matter how frustrating it seems at
the moment...

Buck Calabro
Aptis; Albany, NY
"Nothing is so firmly believed as
 that which we least know" -- Michel Montaigne
Visit the Midrange archives at http://www.midrange.com
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