quality assurance question

["Lawrence Roberts" <robertslaw@xxxxxxxxxxx>]

Does anyone know where I can pick up some literature on quality assurance 
procedures for AS/400 projects?

I’ve been “crisis” managing ERP projects for the past five years with 
basically the same result each time: the cycle completes on or close to 
deadline, but the number of breakdowns the staff must overcome to reach that 
point leaves very little to be enjoyed.

The problems that occurred during programming, quality control and software 
implementation could have been reduced considerably had we followed a strong 
quality assurance program designed specifically for these type projects.  I 
heard there were a few books out there but I cannot seem to find one.

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