Re: V4R5 Upgrade

[Don <dr2@xxxxxxxxxxxx>]

Geezuz!  What did support line say to all this mess?



On Wed, 23 Aug 2000 theresa.luebeck@springs.com wrote:

> 
> I just upgraded our S30 box from V4R3 to V4R5.  I started on Sunday at
> 8:00am and finished on Monday at 3:30am!  What a wonderful time I had!  I
> recommend that you NOT use the automatic installation.  I had to reinstall
> the LIC twice, the operating system three times and let's not even go into
> the LPPs.  You definitely need the Software Installation manual.  You
> should have received on with the CD.  Be aware if you have any vendor
> products.  They can and will cause you grief.  If you have TAATOOLS, make
> sure you upgrade to the newest V4R5 before letting users on the system.  I
> had several interactive sessions lock up with users trying to use OLD
> tools.  The subsystem wouldn't even end.  We ended up ipling abnormal
> because of this and ended up with several damaged data queues.  The support
> center was very nice when I was able to get someone on the phone.  One
> comment made to me by their tech support was that they are seeing a 25%
> failure rate with the automatic installation process.  I'll be upgrading my
> production 730 box this Sunday but I'll using the manual process.
> 
> Well, I hope I didn't discourage you.  Good luck!
> Theresa Luebeck
> Springs Window Fashions
> 
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