RE: Thoughts on Enterprise Rent-a-car

["Schenck, Don" <Don.Schenck@xxxxxx>]

Careful; don't confuse the technology with some doofus' lack of ability.

I've seen HORRIBLE AS/400 code, I've seen elegant BASIC (in DOS) code. I've
seen beautiful RPG II, I've seen HORRENDOUS Visual Basic (uh ... mine <g>).

Techology DOES NOT MATTER! Marketing does!

Seriously.

-- Don

-----Original Message-----
From: nina jones [mailto:ddi@datadesigninc.com]
Sent: June 21, 2000 10:04 PM
To: MIDRANGE-L@midrange.com
Subject: Re: Thoughts on Enterprise Rent-a-car


> I am curious as to one thing. A horror story such as this one, is never
> publicized. I have a simialr one, I'm sure there are many. Why is this not
> generally known?


because the company doesn't want it known that they messed up.  and they
won't admit it, even to themselves.

even if the response time is 3 minutes, hey, it's gui, right!

we have a client that had an in house programmer write an interface for
our maintenance, and a p/c application in access.  i'd heard how
wonderful it was, etc.  well when i saw it for real, it took 5 minutes
to call the thing up.  i was shocked, i'd have been tarred and
feathered.  
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