RE: RE: QUSRWRK Question

["Mark Allen" <markallen@xxxxxxxxxxxxxx>]

Had a similar situation at a previous employer where the MIS person on call
for after hours support was getting called nightly at 2:00 a.m. because a
user's profile was getting disabled.  turned out this 3rd shifts person's
lunch was from 1:30-2:00 a.m. and some of the people who worked for him were
doing the exact same thing while he was at lunch.  Since everyone knew that
a persons user id was first initial + up to 7 characters of last name.  What
we ended up doing (and not jsut because every 3rd week I was the person on
call) was changing his user profile (took the vowels and substituted
numbers) and lo and behold the problem stopped.

Mark Allen
IS Manager
Kelly's Kids
markallen@kellyskids.com

-----Original Message-----
From: owner-midrange-l@midrange.com
[mailto:owner-midrange-l@midrange.com]On Behalf Of Art Tostaine, Jr.
Sent: Friday, June 16, 2000 3:44 PM
To: MIDRANGE-L@midrange.com
Subject: RE: RE: QUSRWRK Question


A customer of mine had a problem where two employees were arguing
constantly.  They knew each others
userids, but not passwords.  They would go from terminal to terminal and
type in the other persons
user id 5 times and that would disable the profile.  They did this to each
other until we figured
out who was doing it and put a stop to it.

The system can't tell you who is typing JKING.  Most people automatically
assume that JKING just
can't type right.

Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527


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