Client Access Printing

["Shrader, Patrick" <pshrader@xxxxxxxx>]

This one has been a dozy. I have several PCs with CA Sessions assigned to
the PC's printer. Each of these printers choose a font that closely
resembles a twin-ax line printer. I have been quickly moving my print jobs
to the desktop with a lot of success. (Incidentally, directing reports to
Adobe Acrobat printer file works great in this configuration!)

However, one computer is acting up. When CA prints on this computer, it
chooses a proportional font, not the line printer font all the other
computers use. I have directed the output from the bad session to several
different printers, with the same font results. I have directed a good
session to the bad PC's printer, and the printout was correct.

I have insured that the AS/400 device description is the same between a
"good" and "bad" session by duplicating it on the AS/400. I also copied the
.WS file from the good machine and put it on the bad machine, renamed the
session, and got the same results. I have seen zero results by changing the
font selection on the printer setup screen of the CA session.

The only difference between these computers is that one runs Office 97, the
bad machine runs Office 2000. My version of CA is old: V3R1 SF55374 -- but
the other 25 computers that have printers are working properly on this
release.

Any help or hints would be appreciated.

Patrick Shrader
White Knight Engineered Products

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