Restoring objects on a French Machine

I zipped a save file, (saved at v4r2mo), and emailed it to a technically
advanced user, (at v4r3m0) in France.  The save file contains program and file
objects.
I sent step by step instructions on how to unzip the file and FTP it to the
AS/400 but the user is claiming the RSTLIB is failing with an error that the
file is not a physical file.  DSPSAVF command yields the same error.
I think the user did not follow my instructions.
However, to cover my bases let me ask, is it possible the library will not
restore because it came from a machine using the English language to a machine
using the  French language?  I wouldn't expect that to be a problem but I have
to ask.
Any other ideas on why this would fail?
I used the same instructions to load the objects from a v4r1m0 machine to a
v4r4m0 machine with no problem, both those machines are here in the USA.

Thanks in advance,

Tom Bishop


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