RE: Magstar 3570 gone mad

["Allen, Stuart" <sallen@xxxxxxxxxxxx>]

Yeah, have logged a call for them to come out tomorrow to look at it; its
opened up another can of worms though that is slightly more important (see
other post)!
I did the u/g with no tapes loaded in the actual drive; however there was a
magazine in, and the clean tape was in its slot....don't know whether this
was bad or not.
To get the microcode level you can bring it up from the menu; i think its
under service (scroll down).

Hope yours works fine!

Regards,
Stuart
                                     
Stuart Allen
European Systems Analyst
Fellowes

mailto:sallen@fellowes.com


> -----Original Message-----
> From: Detz, Dawn [SMTP:ddetz@zinccorp.com]
> Sent: Monday, April 24, 2000 7:07 PM
> To:   'MIDRANGE-L@midrange.com'
> Subject:      RE: Magstar 3570 gone mad
> 
> As long as you have hardware support - you'd better call IBM.... I've had
> several problems w/ my drive and a couple were micro code issues - like
> you
> said but when you apply them you have to make sure that there is no OTHER
> tapes (like daily backup tapes) in the drive.  So if you can - set to
> apply
> immed then power off/on the drive.  I called IBM out one time cuz mine was
> really really messed up - tapes out of sequence - spitting them out to
> where
> it would almost hit you (I think it was trying to hit me)...  These have
> had
> in the past alot of problems.  I just did a 4.4 upgrade and haven't had a
> problem... but I do my 1st daily saves tonight... you'll hear back from me
> if I do.  Usually my Service Director always sent the latest and greatest
> when it came to these tape drives...  how can I tell which Microcode level
> I'm on?
> 
+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---