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This question is often asked when the customer
wants to scrap Vendor A's package in favor of Vendor B's. The customer
needs to convert the data from one set of files to another. Sometimes
the current vendor makes various ownership claims in order to EXTORT a
conversion assistance fee from the customer. By this time the customer is
usually fed up with the current vendor and doesn't take kindly to legal
intimidation. What should the current vendor do if the customer refuses
the vendor's offer to assist in the conversion? Call the attorney?
Draft an intimidation letter? In cases where the original contract doesn't
make it clear, most vendors will claim they hold all rights to the database
structure. About all they can do is threaten the customer about disclosing
the DB structure to a third party.
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