RE: Suftware Subscription strikes again.

Eric,

We just signed a new SS contract, and for us there is a $768 increase per
year for the same service we had previously.  From what I understand, IBM
relabeled this service and broke it out into options covering a broader
range of services.

Sigrid Bundy

> -----Original Message-----
> From: owner-midrange-l@midrange.com
> [mailto:owner-midrange-l@midrange.com]On Behalf Of
> eric.delong@pmsi-services.com
> Sent: Wednesday, March 08, 2000 8:39 AM
> To: midrange-l@midrange.com
> Subject: Suftware Subscription strikes again.
>
>
>
>      I just had a rather frightening conversatioon with the VP of IS. It
>      seems IBM wants to charge us $70,000 or so to maintain our licensed
>      programs on our three as400s. He says he'd be interested in finding
>      alternatives to the as400s and is ready to sever all ties with IBM
>      over this issue. Kinda gives me cold chills........
>
>      As I understand it, we purchased one year of SS when we upgraded to
>      the 640 and 170 last year. It seems as though this years charge for
>      maintenance has more than tripled, though it's hard to know for sure
>      as he was raving mad when he told me this. Assuming that this is the
>      case, how does IBM expect anyone to remain loyal, let alone
> satisfied
>      with the cost effectiveness of the AS400. Am I missing something, or
>      is IBM intentionally trying to drive loyal customers away
> kicking and
>      screaming.
>
>      I'm very concerned about this as my job here entirely depends on the
>      as400. Is there any relief on the SS pricing? What (if
> anything) can I
>      tell my boss to keep him from looking into a platform shift? Are the
>      charges he told me about correct, or could he have misunderstood the
>      account rep? YIKES!
>
>      I'm not too familiar with this aspect of the AS400, as I'm
> technically
>      inclined, not administrative. Any comments or suffestions would be
>      very helpful.
>
>      TIA
>      eric.delong@pmsi-services.com
>
>
> +---
> | This is the Midrange System Mailing List!
> | To submit a new message, send your mail to MIDRANGE-L@midrange.com.
> | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
> | To unsubscribe from this list send email to
> MIDRANGE-L-UNSUB@midrange.com.
> | Questions should be directed to the list owner/operator:
> david@midrange.com
> +---
>

+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---