Re: service director

["Mike Shaw" <mshaw@xxxxxxxxxxxxxx>]

Deb,

It looks like when service director is trying to call home to send config
info, it cannot dial out or make a connection to do so.  There are many
reasons why this could happen:

1.) Incorrect phone # being dialed
2.) Phone line goes through phone switch and a '9' needs to be dialed to get
an outside line.
3.) Physical phone line has been disconnected.
4.) No LIND found.
5.) Wrong resource name specified in the LIND.

In terms of calling IBM, you probably do not need to do so.  The job
QSDSNDCFG is just calling home with config info.

HTH,

Mike Shaw
AS/400 Senior Technical Support
North American Mortgage Company
Santa Rosa, CA

----- Original Message -----

> I can't get a clear picture as to what this message means.  It seems from
> the audit log below things are running fine.  Do I really need to call
IBM?
>
>
>                      Additional Message Information
>
>  Message ID . . . . . . :   SDM1100       Severity . . . . . . . :   80
>  Message type . . . . . :   Information
>  Date sent  . . . . . . :   02/15/00      Time sent  . . . . . . :   07:39
>
>  Message . . . . :   Service Director program QSDSNDCFG encountered an err
>    action required.
>  Cause . . . . . :   See the Service Director audit log for additional
>    information regarding this error.
>  Recovery  . . . :   Contact your local IBM Service Representative. In the
>    United States, call 1-800-IBMSERV.
>
> FROM AUDIT LOG...
>
>  00/02/15 07:39:15  QSDSNDCFG: ERROR ON FUNCTION SEND *LOCAL     - CPF3CF2
>                     QMARQSOA
>  00/02/15 08:12:13  QSDPALMON: RUNNING
>  00/02/15 08:12:15  QSDPALFMT: NEW VOLUME STATISTICS
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Deb
>


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