RE: service director

["Lemen, George (Contractor)" <george.lemen@xxxxxxxxxxxxxxxx>]

Deb -- 
 I have seen the message you indicated, it meant my modem couldn't dial out
successfully. In my case there was a problem with the Service Director
configuration (using the wrong resource name on the AS/400).
 You should be able to check the S.D. config through the menus, but if you
get stumped you may want to contact your C.E. The C.E. may be able to handle
"over the phone".
 The "go service" command takes me into the Service Director main menu,
which has an option to look at/change the config.
George Lemen
Sr. Project Analyst
CIBER Inc
Weyerhaeuser CER Technical Support and Operations Manager
Weyerhaeuser phone: (253) 924-7975
Weyerhaeuser e-mail: george.lemen@weyerhaeuser.com
CIBER Phone (425) 451-2575 x142
CIBER E-mail: glemen@ciber.com

> ----------
> From:         Turner, Deb[SMTP:turnerd@bluffton.edu]
> Reply To:     MIDRANGE-L@midrange.com
> Sent:         Tuesday, February 15, 2000 5:42 AM
> To:   MIDRANGE-L@midrange.com
> Subject:      service director
> 
> I can't get a clear picture as to what this message means.  It seems from
> the audit log below things are running fine.  Do I really need to call
> IBM?
> 
> 
>                      Additional Message Information
> 
>  Message ID . . . . . . :   SDM1100       Severity . . . . . . . :   80
>  Message type . . . . . :   Information
>  Date sent  . . . . . . :   02/15/00      Time sent  . . . . . . :   07:39
> 
>  Message . . . . :   Service Director program QSDSNDCFG encountered an err
>    action required.
>  Cause . . . . . :   See the Service Director audit log for additional
>    information regarding this error.
>  Recovery  . . . :   Contact your local IBM Service Representative. In the
>    United States, call 1-800-IBMSERV.
> 
> FROM AUDIT LOG...
> 
>  00/02/15 07:39:15  QSDSNDCFG: ERROR ON FUNCTION SEND *LOCAL     - CPF3CF2
>                     QMARQSOA
>  00/02/15 08:12:13  QSDPALMON: RUNNING
>  00/02/15 08:12:15  QSDPALFMT: NEW VOLUME STATISTICS
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> 
> Deb
> 
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