RE: E-commerce Architecture

["Stone, Brad V (TC)" <bvstone@xxxxxxxxxxxxxx>]

You may, I don't like to label all groups.  But you'd be surprised if you're
not up on how the stuff works how everything they spew out of their mouths
is accepted as the truth.  Does that make sense?  Never ask a question you
don't know the answer to applies to more than one area.

I strongly advise that at least a couple of your programmers are train in
HTML, Javascript, CGI programming, just so they know what the group you
choose is saying.  Otherwise you will just be working even harder to fix the
inconsitancies brought on but the outsourced group.  Not to mention you will
be increasing the value of your current full time employees.  There are
probably some that would jump at the chance.

Some say that they don't have the time to learn.  Well, I think it's the
opposite.  You can't afford NOT to learn.

It's like a transmission mechanic taking his car to another mechanic to work
on the carburators.  The first mechanic could probably do it, and knows what
goes on, but the second mechanic specializes in carbs.

Brad


> -----Original Message-----
> From: Reger, Bill [mailto:breger@levitz.com]
> Sent: Wednesday, January 26, 2000 9:46 AM
> To: 'MIDRANGE-L@midrange.com'
> Subject: RE: E-commerce Architecture
> 
> 
> Brad,
> 
> I find your E-commerce experiences frightening!  We were 
> thinking that we
> would be giving our requirements to the outsource group and 
> they would work
> with us to design mutually beneficial interface layouts ... 
> layouts that
> they could happily provide, and interfaces that would give us 
> the discrete
> data we need.
> 
> By the way, we are definitely planning to incorporate the 
> sending back of
> order status information to our customers.  Customer service 
> to me is THE
> number one benefit that the web will provide (besides the possible
> revenue!).
> 
> If I'm understanding you're experiences correctly, we won't 
> have the chance
> to influence the outsource group to work with us?  Am I 
> getting this right?
> Frightening!
> 
> Bill
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