RE: E-commerce Architecture -- MIDRANGE-L

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Brad,

I find your E-commerce experiences frightening!  We were thinking that we
would be giving our requirements to the outsource group and they would work
with us to design mutually beneficial interface layouts ... layouts that
they could happily provide, and interfaces that would give us the discrete
data we need.

By the way, we are definitely planning to incorporate the sending back of
order status information to our customers.  Customer service to me is THE
number one benefit that the web will provide (besides the possible
revenue!).

If I'm understanding you're experiences correctly, we won't have the chance
to influence the outsource group to work with us?  Am I getting this right?
Frightening!

Bill
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