Client Access and Zenworks

[MaryLou Atwell <matwell@xxxxxxxxxxxxxxxxxxx>]

Hi,    I have a question for all of you.   Our District has just finished 
implementing Zenworks as our remote management software.  It really does 
work great on almost everything.   I had to utilize it a few times this 
past week, and I found that using it as remote control for 80% of the 
Client Access display sessions does not work.    I am unable to type a 
command on the command line, but it will register the "enter" key. This I 
know because it will show the message, "Please enter command or 
option"  just as if you pressed enter on your screen without typing 
anything there.   Upon a call to IBM, they state that it's a unsupported 
item, and it might give unpredictable results.   This I have found, cause 
there PC's that it did work with.  IBM states that it has something to do 
with the keyboard drivers.  We use the AS/400 as a separate box, not seen 
on the network, and we have 8 Novell PC servers that run NDS.   Anyone with 
any information for me to have this work or to force it to work when I need 
it would really be appreciated.  The OS is 4.3 with the latest cum and I am 
running 3.2 of Client Access - Not express.  Thanks.

MaryLou Atwell
Interboro School District
Prospect Park, PA  19076 

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