• Subject: Re: Y2 NOT OK everywhere
  • From: DAsmussen@xxxxxxx
  • Date: Fri, 7 Jan 2000 03:20:30 EST


In a message dated 1/6/00 1:47:57 AM Eastern Standard Time, 
randym69@pacbell.net writes:

> I DO wish I could charge an "aggravation surcharge" in my rates, though.

Why not?  ESC doesn't charge them unless we're losing revenue elsewhere (it's 
part of the contract), but many of the "major" firms I worked for beforehand 
did just that for last minute calls even if the primary account 
representative was "sitting on the bench".


Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-mail:  DAsmussen@aol.com

"The greatest joy in life is doing what others say you cannot do." -- Walter 
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