Writing good software is difficult even on a good day.  Add in the fact 
that there are pressures from customers and competitors, the only real 
surprise is that anything gets delivered.  We shouldn't be so fast to rush 
software vendors into oblivion.  Their risks are huge, their costs are 
huge, and their rewards, excepting for a meager few, are not all that 
great.  Our challenge is to provide good dependable software for the 
prices paid, not to pummel vendors into oblivion.
_______________________
Booth Martin
boothm@earth.goddard.edu
http://www.spy.net/~booth
_______________________




"Nelson C. Smith" <ncsmith@gate.net>
Sent by: owner-midrange-l@midrange.com
11/30/1999 08:14 PM
Please respond to MIDRANGE-L

 
        To:     <MIDRANGE-L@midrange.com>
        cc: 
        Subject:        Re: Software Vendors

If a vendor is putting out software with bugs (real bugs now, not
enhancements) in it and then expecting the customer to pay to fix the
vendor's errors, they should go broke fixing them and the sooner the 
better.
There is no excuse or justification for taking this kind of attitude 
toward
one's own customers.  We can only hope such vendors get well publicized.

-----Original Message-----
From: Colin Williams <Williamsc@technocrats.co.uk>
To: 'MIDRANGE-L@midrange.com' <MIDRANGE-L@midrange.com>
Date: Tuesday, November 30, 1999 4:20 AM
Subject: RE: Software Vendors


>>So basically if there was unlimited liability for all errors in
>software, or perfect software, either software companies would all go
>bust fixing errors in software, or the software would never get
>developed, because they would run out of money before they made it
>perfect.

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