Re: Software Vendors

[Jim Langston <jlangston@xxxxxxxxxxxxxxxx>]

If you will fix bugs free, then you are the exception, rather
than the rule.  ETC, the people who made our time card
are also the exception, which is why I will use them no matter
what.  They fix their bugs without charge or hassle.

The point is, Hwa, not the honest vendors like you who
recognize a bug for what it is and fix it without charge, but the
vendors who insist on charging for bug fixes.  You will have to
agree, I think, that this is the rule rather than the exception.

Regards,

Jim Langston

HwaRangRon@aol.com wrote:

> >>Think about it, it pays for software providers to have bugs in their code.  
>If there are no bugs then you don't have to pay to get them fixed.>>
>
> This is as rediculous a statement as saying consultants intentionally put 
>bugs in their code for job security! Speaking as a software vendor, I can tell 
>you we loose money on any bug found in our software. We have to fix them for 
>free, cause that is the right thing to do.
>
> I think you're completely off base with this one Jim. Don't paint all 
>software vendors with the same brush.
>
> Ron
>
> If you have buggy software, the word gets out and you don't get the sales. 
>Most sales come from word of mouth advertising from existing customers. You 
>don't get that if they're unhappy with bugs in their software.

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