Re: Ops Console problems

["John Kennedy" <jkennedy@xxxxxxxxx>]

> After 3 weeks of trying we still cannot get the "new style" console on our
new
> V4R4 Mod 170 to work.  We've got the CA PTFs loaded and with those we get
> further but ......

I've had the same results after upgrading my Model 150 to V4R4, except I've
been dealing with this since mid-July -- 4 months!!

> We have worked with IBM on this, and they have a problem log identical to
ours
> which was closed because the customer got fed up with wasting so much time
on it
> and (as we have had to do to use the machine at all) went back to the old
style
> console.

I was working with the support staff of the business partner who sold me the
AS/400 and V4R4 upgrade on this problem.  After spending 10 minutes trying
to convince the clueless tech that is WAS possible to have a PC console and
that it worked fine for me under V4R1, hi quickly conferenced in IBM.  I
emailed them some log files, and after nearly a two week wait, the business
partner contacted me and told me that I would have to do a scratch install
of Windows 95 on the PC before they would work with me any further.  I
explained that I had already tried Operations Console with a Win95 and Win98
PC with the same results as you described in your previous message.  As a
result, I gave up on support and have been experimenting with this on my own
as time allows.  Fortunately, this is a development machine because I've
been gambling without a console for 4 months.

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